Day Trippin Privacy Policy
Day Trippin, LLC (“Day Trippin,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit our website, contact us, make or manage a reservation, complete participant forms, make a payment, participate in an adventure, or otherwise interact with us.
Last updated: August 28, 2026
Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through daytrippineureka.com, Wix Bookings, online and in-person forms, telephone calls, text messages, emails, payment transactions, and our adventure operations.
This policy does not apply to websites, applications, or services operated independently by third parties. Those services are governed by their own privacy policies and practices.
Age Requirements & Minor Information
Only individuals age 18 or older may make or manage a reservation or submit booking or participant information. An adult may include one or more minors as participants, subject to applicable participation requirements.
For participants under 18, limited participant information must be submitted by an adult with authorization from the participant’s parent or legal guardian. Day Trippin does not ask minors to submit information directly, does not request their email addresses or telephone numbers through the standard intake process, and does not use information about minors, including children under 13, for advertising or marketing.
Information We Collect
The information we collect depends on how you interact with Day Trippin and which services you request.
Information You Provide Directly
When you contact us, request information, make or manage a reservation, or complete a form, we may collect information such as your name, email address, telephone number, reservation details, service selections, number of participants, special requests, and the contents of your communications with us.
Participant & Safety Information
Participant information must be provided by an adult. We may collect participant names when needed for reservation, participation, or release records, along with limited categorical information needed to prepare equipment and support participant safety. This may include whether a participant falls within an applicable age category and the participant’s appropriate personal flotation device or equipment size range.
Our standard intake process is designed not to request a minor participant’s exact date of birth, exact weight, email address, telephone number, or other direct contact information. Information about minors is used only for reservation, participation, equipment, safety, legal, and recordkeeping purposes—not for advertising or marketing.
Payment & Transaction Information
When you make a payment, complete payment-card information is submitted directly to the third-party payment processor. Day Trippin does not directly collect or store complete card numbers or card security codes. We may receive and maintain limited transaction information, such as the payment status, amount, date, payment method type, limited payment identifiers, and records concerning deposits, balances, refunds, or disputed charges.
Information Collected Automatically
When you use our website, Wix and connected services may automatically collect certain technical and usage information. This may include your IP address, approximate location, browser and device information, operating system, pages viewed, referring pages, dates and times of visits, website interactions, and information collected through cookies or similar technologies.
How We Use Personal Information
We may use the personal information we collect for the following purposes:
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Reservations and services. To respond to inquiries, create and manage reservations, schedule and provide adventures, coordinate meeting or launch information, and fulfill requested services.
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Participant preparation and safety. To confirm applicable participation requirements, prepare appropriately sized personal flotation devices or other equipment, respond to relevant participant requests submitted by an adult, and support participant safety.
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Communications and customer service. To send confirmations, reminders, schedule or location updates, weather or safety information, form-completion notices, and responses to questions or requests.
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Payments and business records. To process deposits, balances, refunds, or disputed charges through the payment processor and maintain appropriate accounting, tax, transaction, and business records.
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Website and operational improvement. To understand how our website and services are used, troubleshoot problems, improve the customer experience, maintain security, and detect or prevent fraud or misuse.
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Legal and policy purposes. To comply with applicable laws, respond to lawful requests, enforce our agreements and policies, and protect the rights, property, and safety of Day Trippin, our customers, participants, and others.
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Adult marketing communications. We may use an adult customer’s email address to send occasional information about Day Trippin services or promotions where permitted. Each marketing email will provide a way to unsubscribe.
Day Trippin does not use information about minor participants to send marketing communications to them or for advertising directed to minors.
How We Share Personal Information
We disclose personal information only as described in this Privacy Policy and as reasonably necessary for the purposes for which it was collected.
Service Providers & Operational Partners
We may provide information to Wix and other providers that support our website, reservations, forms, payments, communications, analytics, accounting, security, insurance, customer service, or optional trip-protection services. Their handling of information is governed by their agreements, privacy policies, and applicable law.
Legal, Safety & Protection Purposes
We may disclose information when reasonably necessary to comply with applicable law, respond to a lawful request or legal process, investigate fraud or misuse, address an emergency, enforce our agreements, or protect the rights, property, or safety of Day Trippin, our customers, participants, or others.
Business Transactions
Information may be disclosed as part of a proposed or completed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements and appropriate protections.
With Your Direction or Authorization
We may disclose information when an adult customer asks us to do so, authorizes the disclosure, or selects a service that requires information to be provided to another company.
No Sale of Participant Information
Day Trippin does not sell participant personal information or exchange it for money. Information about minor participants is not disclosed for advertising or marketing purposes.
How We Protect Personal Information
Day Trippin uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
Wix Privacy & Security Controls
Day Trippin uses Wix to host and manage portions of our website, reservations, forms, communications, and customer records. We use available Wix privacy and security controls, including designating applicable stored fields as personally identifiable information (PII) where supported. Wix provides additional backend encryption for fields designated as PII.
Restricted Access
Access to personal and participant information is limited to authorized owners, personnel, and service providers who reasonably need the information for legitimate business, operational, customer-service, safety, security, or legal purposes. Access permissions and account controls are used to help prevent unauthorized access.
Payment Security
Complete payment-card information is processed through third-party payment systems operating within a PCI DSS-compliant environment. Day Trippin does not directly store complete card numbers or card security codes.
Security Limitations
Although we use reasonable safeguards, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Data Retention
Day Trippin retains personal information only for as long as reasonably necessary to provide requested services, fulfill the purposes described in this Privacy Policy, maintain appropriate business, transaction, accounting, tax, safety, insurance, and legal records, resolve disputes, and enforce our agreements.
When personal information is no longer reasonably needed, we may delete, de-identify, or otherwise dispose of it where reasonably practicable. Retention periods may differ depending on the type of record, applicable legal requirements, pending disputes, safety or recordkeeping needs, and the operation of technical backup systems. Information about minor participants is retained only as reasonably necessary for legitimate participation, safety, legal, or recordkeeping purposes.
Cookies & Similar Technologies
Our website uses cookies and similar technologies provided by Wix and connected services to operate the website, support reservations and other features, maintain security, and understand website usage.
Essential Cookies
Essential cookies support functions such as website navigation, security, network management, reservations, checkout, and other services requested by visitors. Some website features may not function properly without these cookies.
Analytics & Performance Cookies
Depending on our website settings and connected services, analytics or performance cookies may collect information about how visitors use the website. This information helps us understand website traffic, identify technical problems, and improve website performance and the customer experience.
Cookie Choices
Where a cookie banner or preference tool is available, visitors may use it to accept or decline applicable non-essential cookies. Visitors may also control or delete cookies through their browser settings. Disabling cookies may affect the availability or operation of certain website features.
Your Privacy Choices & Requests
Subject to applicable law and legitimate recordkeeping requirements, you may contact Day Trippin regarding the personal information associated with you or a minor participant for whom you are the parent or legal guardian.
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Access and correction. You may request access to certain personal information we maintain about you and ask us to correct information that is inaccurate or incomplete.
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Deletion. You may ask us to delete certain personal information when it is no longer needed, subject to applicable legal, transaction, safety, insurance, dispute-resolution, and recordkeeping requirements.
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Marketing choices. Adult recipients may unsubscribe from marketing emails using the unsubscribe instructions included in those messages. This will not prevent necessary reservation, payment, safety, service, or transactional communications.
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Cookie choices. You may use available cookie controls or browser settings to manage applicable cookies and similar technologies.
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Parent and legal guardian requests. A parent or legal guardian may contact us to ask about, review, correct, or request deletion of information associated with their minor participant, subject to applicable law and legitimate retention requirements.
We may need to verify the identity and authority of the person making a request before responding. We will respond to verified requests as required by applicable law.
Third-Party Services & Links
Our website and customer experience may include links to, integrations with, or services provided by independent third parties, such as Wix, payment processors, optional trip-protection providers, social-media platforms, mapping services, or other websites and applications.
When you interact with an independent third party, that party’s privacy policy and practices govern its collection and use of information. Day Trippin does not control and is not responsible for the independent privacy or security practices of third-party websites, applications, or services. We encourage you to review the applicable third-party privacy policy before providing information.
Policy Updates & Contact Information
Changes to This Privacy Policy
Day Trippin may update this Privacy Policy periodically to reflect changes in our services, technology, information practices, or legal requirements. The revised policy will be posted on this page, and the “Last updated” date near the top of the page will be changed. When appropriate, we may provide additional notice of material changes.